Ditto

try a local vacuum sewing store, they usually have euro vacs and might be able to help. But, I would just exchange it. You don't lose the discount that way. Give the place your bought from a call and let them know it's defective and to send a new one when you send that one back.

Thread count is a lie.

Pima, linen, Percale ( IANAE but I have read this weave lasts longer than others).

thread quality is more important than count ad count can be artificially inflated with ply.

'nother vote for Bosch

Try Univeresal Standard and Dovetail workwear

Random add on here for Dansko and Sanitas, as I wear both almost exclusively and they last ages (Sanita much longer than Dansko, on average, for sure) except for one thing.

For about 10 years I was car-free and rode my bike everywhere, like 3K miles a year in city biking. The stress of the flex caused by pedaling would eventually crack the soles across the ball of the foot. Generally was unrepairable.

In my experience, this shortened the life of both brands to 3-5 years. Just in case there are other city bikers out there who don't change shoes or clothes to bike.

I remember when Danskos were good, my first par was from before the split. It was ages ago but these brands were a life-changing discovery. I had plantar fascitis and worked on my feet for a living at the time. Only shoes that kept me from hating life.