There was no warrant. Detectives needed to gain access to a vehicle’s GPS after said vehicle had been stolen with a 2 year-old still inside.
From the article:
>“Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement,” Gillies said.
>“They have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process. We are addressing the situation with the parties involved,” Gillies added.
I’m pretty sure the “breach of policy” VW is referring to is actually that the VW employee responding to the detective’s call didn’t adhere to company policy & immediately direct them to a specific emergency division or whatever of the third-party company that handles their GPS services & instead flatly said they couldn’t give access to vehicle GPS unless that service was paid for as the free trial period had run out.
Honestly, in any job if I was approached by somebody claiming to be police & urgently asking for private information, I wouldn’t try to take on the situation myself - that’s what a superior is paid to handle. Hand that shit off immediately. The weird part of all this to me is that the employee tried to manage a potentially extremely sensitive situation all on their own.
reverend-mayhem t1_ja2lx73 wrote
Reply to comment by SugarinSaltShaker in Volkswagen says company requiring payment for location of abducted child near Libertyville was ‘serious breach of policy’ by 2_Sheds_Jackson
There was no warrant. Detectives needed to gain access to a vehicle’s GPS after said vehicle had been stolen with a 2 year-old still inside.
From the article:
>“Volkswagen has a procedure in place with a third-party provider for Car-Net Support Services involving emergency requests from law enforcement,” Gillies said.
>“They have executed this process successfully in previous incidents. Unfortunately, in this instance, there was a serious breach of the process. We are addressing the situation with the parties involved,” Gillies added.
I’m pretty sure the “breach of policy” VW is referring to is actually that the VW employee responding to the detective’s call didn’t adhere to company policy & immediately direct them to a specific emergency division or whatever of the third-party company that handles their GPS services & instead flatly said they couldn’t give access to vehicle GPS unless that service was paid for as the free trial period had run out.
Honestly, in any job if I was approached by somebody claiming to be police & urgently asking for private information, I wouldn’t try to take on the situation myself - that’s what a superior is paid to handle. Hand that shit off immediately. The weird part of all this to me is that the employee tried to manage a potentially extremely sensitive situation all on their own.