Hand-Picked-Anus

Hand-Picked-Anus t1_ja3g1l1 wrote

Right? Sat on hold with Verizon for an hour and a half before they even answered the other day. Ended up having to call them back four times over the last week, and every time it was an hour wait at least, BEFORE they even picked up.

They're lucky that there aren't many Volkswagen owners out there.

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Hand-Picked-Anus t1_ja3fm6c wrote

They will ALWAYS blame the employee in these situations. I would be amazed to find out that the employee even knew an emergency option existed. We are talking about some poor kid in an Indian call center, 90% odds. It's very unlikely his software even let's him do anything other than ring people up or save whatever data they've handed over. Allowing low tier employees the ability to just hand over location data is asking for trouble. At the worst, the employee probably should have referred him to someone higher up and failed to do so.

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Hand-Picked-Anus t1_it3xl3u wrote

Over half the books I bought in college were singularly bought in order to open up an envelope inside the cover, read a code, log into a website, and then maybe use the book ONCE after that. The books were anything from $100-$500 each, and they'd give you like, $30 when they bought it back.

Another part of the scam was the fact that you could only get your student loans a month or two after classes had started, so if you needed books, you HAD to buy them from the college bookstore, where they were massively marked up. They would take the total out of your student loans or grants before you even got them. Everything from $2 bookmarks (a sliver of paper.) to $100 hoodies with nothing but a small IU logo on them. Packs of 5 pencils for $8, you name it.

They made sure to delay student loans so that when you borrowed materials from the college store, you paid an insane markup. The poorer student obviously get fleeced the worst.

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