To be fair, the rat could have already ingested the poison.

Hmm. Interesting story, despite funny headline.

With just the info in the article, I'm siding with the TB employees. I'm not real sure of the whole story, but either the employees called the cops at 1pm to come to the store to help deal with an irate customer or the irate customer called the cops because they wouldn't give him a burrito because the soda dispenser was not working (?).

Either way, that's one weird and petty hill to choose to die on, so to speak.