Ok

But that also depends on the customer and if the wireless charging is damaged

They have a laser repair at third party shops but it’s expensive and makes the back glass likely to break again is what I was referring to

Apply policy doesn’t allow repairs for the back glass for their insurance. Especially for any damage on or near the camera. The 13 also is very particular with how apple wants them repaired. Basically if he walks into his phone carrier and uses the insurance or apple care plus they are gonna ask for a deductible and do a whole device replacement.

Usually they will send the refurbished phone to you via mail with a return label and you have X amount to time to send the broken one back or they will charge you

Without insurance like device protection 360 or apple care plus you might be on your own or pay like 300 plus for repairs at a shop

As a former Assurant phone repair person, depending if you have insurance through your carrier the industry standard deductible is like 99 dollars they send you a certified refurbished phone

They do have a method for fixing back glass but it will be more fragile after the repair and likely break again

Back glass cannot be repaired